Email Templates
Ready-to-use email templates for common customer inquiries.
Choose a template, copy, and send — full text provided below.
Basic Pricing Request
Subject: Pricing for [Service Name]
Hi [customer name],
Thanks for your interest in [Service Name]. Our typical pricing ranges from [price range] depending on the scope and materials. To provide a precise quote, could you tell us: 1) the service address, 2) the preferred timeframe, and 3) any photos of the issue?
I’ll get back to you with an accurate estimate within a few hours.
Thanks,
BrightPath Home Services
[customer name]BrightPath Home Services
Emergency Service Pricing
Subject: Emergency Service Available Today
Hi [customer name],
We're sorry to hear about the emergency. We can dispatch a technician today; emergency service starts at $200 plus parts and labor. Please confirm your address and whether someone will be home to grant access.
If you prefer, call (555) 847-2903 for immediate dispatch.
Thanks,
BrightPath Home Services
[customer name]BrightPath Home Services
Appointment Confirmation
Subject: Appointment Confirmed for [Date]
Hi [customer name],
Thanks — your appointment for [Service Name] is confirmed for [Date] at [Time]. Our technician will call 30 minutes prior to arrival. Please let us know if access is limited or if there are any pets to be aware of.
See you soon,
BrightPath Home Services
[Date][Time]
Rescheduling Request
Subject: Request to Reschedule Appointment
Hi [customer name],
No problem — we can reschedule your appointment. What days/times this week work best? Once you confirm, I will update your booking and send a confirmation.
Thanks,
BrightPath Home Services
[customer name][preferred times]
Service Area Inquiry
Subject: Do you service [Neighborhood]?
Hi [customer name],
We service [City] and surrounding neighborhoods, including [Neighborhood]. Please provide your address and we’ll confirm availability and an estimated travel fee if applicable.
Thanks,
BrightPath Home Services
[Neighborhood][address]